Job Description

Cara Care aims to support every person in the world with a gastrointestinal disease with the first therapeutic digital companion for digestive care. Their platform combines the power of UX, UI, Data Science, Marketing, Tech, Medicine, Business, and Psychology to shape the user experience and provide the first evidence-based, digital therapy for digestive health. To date, Cara Care has helped more than 650,000 people across Germany and the United States manage digestive diseases with over a 78% success rate. How it works: By downloading the Cara Care app, individuals can customize their experience by keeping a digital food and symptom log to track personal data. It will then analyze the data and show correlations to make improvements in your everyday diet. If you choose to purchase the premium upgrade, you will gain access to personalized nutrition therapy. The premium upgrade gives you full access to our licensed Dieticians, Customer Care team and a 12 week program that is specifically tailored to you depending on the illness and symptoms. Our therapy programs also include mental health interventions with hypnotherapy and gut-directed relax sessions. The digital platform allows users to get effective and personalized treatment outside of the doctor’s office. GI diseases are highly influenced by factors like diet, stress, physical activity, and mental health. Cara Care can help identify a person’s triggers for symptoms and flare ups, and then tailor the professional treatment to reduce those symptoms and enhance their quality of life. By monitoring your digestive health, you can improve your overall well-being and feel better by making smarter choices for your body. The Market: According to the Massachusetts Medical Society, gastrointestinal diseases cost $136 billion annually in healthcare expenditures, more than heart disease and trauma in annual costs. Tens of millions of individuals deal with gut issues, and there is a huge gap between those who seek GI help and those who suffer. Digital therapeutics is a part of the next wave in healthcare, and mobile software can have a significant therapeutic effect on patients. According to the U.S. National Library of Medicine, point-of-care tools such as applications on smartphones has been shown to support better clinical decision-making and improved patient outcomes. Offering a mobile product gives users a more convenient and comfortable way of tackling their health issues.   What it is like to work with us We are an interdisciplinary team of doctors, designers and software engineers who are all passionate about what we are building and how it can help people. Our work is inspired by our patient’s journey and our actions are focused on impact and results. We thrive in a dynamic, fast-paced work environment, while appreciating what it means to be healthy and well. To learn a bit more about our motivation, our team and company, you can visit our career page: https://cara.care/careers     What we are looking for We are looking for a Senior Product Manager (f/m/x) to support us in our mission with immediate effect. A group of your future teammates and stakeholders met to outline the key skills and behaviours we think will lead to success in this role: We are looking for an experienced technical product manager to join our top-notch mission-driven team. You will be responsible for defining, planning, and driving forward the execution of new functionality within our product roadmap. You’re a good facilitator and communicator who works closely with users and data to inform product plans and iteratively achieve our goals. You’re a proven team-player and problem solver who understands how to shape world-class products at a fast growing startup.You will partner closely with our operations team including health coaches and physicians to help shaping experiences for patients that seamlessly blend human input with software.   Responsibilities Product Ownership Execute along the full product lifecycle of planning, analysis, discovery, development, launch and iteration Product ownership of internal dashboard, app features and our website Definition of user requirements for the product as part of the technical documentation in compliance with European medical device and insurance reimbursement regulations Enabling the content, design and development teams through tightly setting and monitoring success metrics Find and use data to drive informed decisions, even with imperfect information. Assist in managing roadmap and new feature development of our internal operations dashboards Obsessively map the user journey and find creative ways to improve it; making it more delightful and responsive to the user’s needs Project Management Help to maintain regulatory company and product requirements ( MDD class I, DiGa as part of DVG and MDR class IIa) Manage cross-functional teams including product, engineering, medical, data security, marketing, operations and business development to ensure timely delivery of projects Maintain current knowledge of FDA, EU and other international regulations, guidances and standards applicable to company products Prepare meetings with Notified Bodies in conjunction with the respective teams Build consensus across our team, with external partners and our patients. Demonstrate expert understanding of agile development practices, understanding how to train and optimize team members’ techniques. Medical Product Strategy Play a key role in shaping the product roadmap that balances consumer, medical, business, and technical priorities. Supporting clinical trials through product features to prove efficacy and claims of our digital therapeutics product Monitoring product success metrics and OKRs for our products by balancing health impact, user experience, technical effort and growth Obsessively mapping the user journey and finding creative ways to improve it; making it more user friendly and responsive to the user’s needs Requirements 1+ years (Jr.) 3+ years (Sr.) of Product Management experience – a mix of early and mature stage company experience is a plus. Experience in digital health is a big plus Experience with specification and documentation of features (bonus: in accordance with medical device certification standards) Analytics and Data infrastructure setup experience required Strong people/relationship skills, experience understanding team dynamics and concerns Worked closely with UX Designers and engineers on defining, building, and testing features and enhancements using agile product development methods Passion for creating an exceptional user experience Expertise in using both qualitative insights and quantitative findings to inform the development process Excellent written and oral communication skills Excellent organizational and analytical skills with strong technical abilities Experience executing data-driven product strategies and roadmaps Track record of working on consumer-facing products from 0 to 1 that both delight the user and exceed their business objectives Experience with specification and documentation of features (bonus: in accordance with medical device certification standards) Technical background and deep understanding of software development is a plus Passion for your personal health and wellness and that of others Benefits In return, we will ensure you have: Meaningful work – help people improve their lives A vibrant team and a friendly working atmosphere Ability to significantly influence the direction of our startup Full visa support and attractive relocation package Competitive salary with regularly salary reviews 26 days holiday a year (plus public holidays) The best equipment and setup to be productive Flexible working hours. If you prefer early starts, late finishes or remote Team events, weekly breakfasts and team drinks A well-equipped office in the heart of Berlin with plenty of snacks, drinks, fresh fruit and a great espresso machine Next Steps 1) Application Review We will review your application as quickly as possible and reply to you with the next steps. If we have not selected your CV/LinkedIn profile, please do not let that put you off applying again. We get many applications and sometimes it is just not the right match. We try our best, but often cannot provide you with individual feedback if we get a lot of applications. 2) Introductory Call with HR If we move on to the next stage, we will arrange a brief intro call where we can tell you more about us and chat through what you are looking for. We are also open to answer your questions about Cara Care. (Tip: It is best to make calls in a quiet place, so please pick a time where you know you are going to be free.) 3) Phone Interview with Hiring Manager If you wish to proceed the hiring process with us, we will schedule an interview call with the hiring manager to discuss your previous work experience and your career aspirations. We may sometimes also send you a case study to complement the skill assessment. 4) On-Site Interviews with Our Team Offer Following an interactive interview, you will meet the team in person. If we both think that it is a good fit, we will make you an offer. We value your time and try to make the process as fast as possible and will always provide you with feedback from all of our interview stages.   At Cara Care we care about equal opportunities Diversity is important to us. We need a team with all kinds of different perspectives, experiences and backgrounds. That’s why we’re committed to hiring people regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or disability. We understand that applying for a new job takes a lot of work and we really value your time. Our team is looking forward to reading your application!

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